‍Doti is officially launched!

Our mission in Doti is to empower teams with our AI platform that unifies and streamlines access to business-critical information, enabling faster and smarter decisions.

Doti acts as a contextual AI partner that integrates seamlessly with your internal platforms—providing instant, tailored insights directly where your team works, whether it’s Slack, our Web UI, Doti Chrome Extension or using our API.

Built to help companies tackle the challenge of scattered data, Doti reduces the time spent searching across platforms and boosts productivity. By combining cutting-edge AI with an in-depth understanding of organizational workflows, we’re helping distributed teams remove obstacles and drive impactful progress.

The Challenge: Disorganized Data Slows Teams Down

Modern organizations rely on numerous tools—like Slack, Jira, and CRMs—to stay productive. However, the more tools a team uses, the more fragmented their data becomes. This lack of integration forces employees to spend valuable time hunting for information rather than acting on it.

Conversations with our customers have revealed that:

• Customer Success & Support teams waste hours on average looking for relevant information to respond to customer inquiries, leading to slower response times.
• Sales teams struggle to locate up-to-date product specs or case studies during critical client calls, potentially preventing them from closing deals.
• Global IT teams respond to endless repetitious questions again and again about the same topics.
• R&D teams waste precious time during incidents, only trying to find any potential clue or some lead that can assist them solving it.
• Remote teams in distributed environments are often out of sync due to a lack of centralized information.

This inefficiency isn’t just inconvenient—it costs businesses time, money, and momentum.

Enter Doti: Transforming How Teams Access & Collaborate around Data

To address these challenges, we developed Doti: an AI-powered platform that provides real-time, contextual answers tailored to your organization’s unique data.

With Doti, your team can:

• Resolve tickets twice as fast using unified customer data and historical information from past tickets and issues.
• Close deals faster with instant access to the latest product insights and real-time information from your CRM.
• Reduce the time it takes to resolve complex incidents in your tech stack.
• Bridge the gap between geographically distant, multi-langual, teams with access to content and reasoning in all languages.
• Enhance collaboration by making information universally accessible across platforms.

Our product was built in close collaboration with forward-thinking companies already using Doti to shorten response times and boost productivity.

How Doti Works

Doti connects to your organization’s favorite tools—Slack, Jira, HubSpot, Google Drive, and more—pulling together scattered data into one centralized brain.

Picture this: A support ticket lands in your inbox. A customer can't log in to your platform, and now it's up to you to resolve the issue. The process is all too familiar—you scramble to dig through your knowledge base (if one exists), sift through Slack channels full of scattered messages, and hunt down historical support tickets that might hold a clue. It’s frustrating, time-consuming, and pulls you away from focusing on higher-value tasks.

With Doti, you can connect all your platforms in under an hour. Once set up, Doti syncs your data seamlessly, enabling instant, unified access to your entire support ecosystem. Got a new ticket? Just ask Doti. In seconds, it surfaces answers from all relevant sources—knowledge bases, Slack discussions, previous tickets, and more—saving you hours of searching and frustration.

Best of all, Doti integrates directly with tools you already use, like Chrome and Slack, making it effortless to resolve tickets faster and deliver exceptional support experiences.

Key Features:

• Rapid Deployment: Get started in just 15 minutes. Connect your platforms and start seeing results almost instantly.
• Instant Propagation: No need to learn a new tool—just connect Doti to Slack, and it will automatically start answering questions in your channels using data from your connected platforms.
• Real-Time Contextual Answers with sources: Doti provides instant answers, complete with cited sources and reference to the metadata of the resources to ensure maximum accuracy.
• Customize Doti for Your Team: Tailor Doti's information, tone, and expertise to align with your team's requirements by setting custom instructions, priorities, and data management controls.
• Capture & Update Knowledge On-the-go: Add, update, and track information seamlessly using Memo or Modify answer, ensuring everyone has access to the latest insights at all times.
• Security First: SOC 2 Type II certified, with real-time document level permissions, Doti Teams for a second layer of security, end-to-end encryption and bring-your-own-cloud options to keep your data secure.

Our AI is built to handle real-world scenarios, using tools like Zendesk, Salesforce, and Slack to deliver insights directly within your workflow.

Our Vision: Enable universal access to information for impactful decision-making.

Our vision is to redefine the way organizations interact with AI by creating tools that remove obstacles, eliminate redundancy, and enable employees to focus on what truly matters—delivering impact and succeeding in their roles. We aim to lead the shift toward responsible and safe AI, empowering teams with seamless access to the information they need to innovate, collaborate, and thrive in a data-driven world.

The People Behind Doti

At Doti, our team shares a deep passion for creating tools that simplify complexity and drive progress. Drawing from decades of experience in building enterprise & data tools, we’ve designed Doti to address the real challenges faced by distributed teams.

We’re grateful for the trust and collaboration of our early customers and partners, who have played a pivotal role in shaping our product. Companies like NextSilicon, Orca Security & Bringg have been instrumental in ensuring Doti is production-ready and delivering real impact from day one.

Join Us on Our Journey

Doti is more than a product, it’s a movement to empower teams with better tools for decision-making and collaboration.

Want to see Doti in action? Request a demo today to experience the power of unified search. 

Let’s make work better, together.