Privacy Policy
This Privacy Policy (the "Policy") describes the types of information that Doti.AI Ltd. ("Doti", “we”, “us”, “our”) collects and processes through https://www.doti.ai (the “Website”), and the rights and options available to users of our Website with respect to their personal data. This privacy policy does not address the privacy practices of the Doti platform. The platform’s privacy policy is available at www.doti.ai.
PERSONAL DATA PROCESSED
We process information you provide us when you submit an inquiry on our Website
You can submit an inquiry through our online contact forms or by other methods provided on the Website (e.g. when requesting a demo). When you submit an inquiry on our Website, you will be asked to provide information such as your name, email address, phone number, and the content of your message (“Inquiry Information”).
If you wish to subscribe to our newsletter, we will ask you to provide your email address (“Newsletter Subscription Information”).
You are not legally obligated to provide any of the above mentioned information; however, if you choose not to provide this information, we may not be able to respond to your inquiry.
We also collect analytics information about your use of the Website
When you use the Website, we record and collect certain information about your interaction with the Website, including the IP address from which you access the Website, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website ("Analytics Information").
HOW WE PROCESS PERSONAL DATA
We will use your Inquiry Information to respond to and handle your inquiry
We will use your Inquiry Information to contact you about your inquiry and handle and respond to your inquiry.
We will use your Newsletter Subscription Information to send you our newsletter and updates
Upon your request and subject to your consent, we will use your Newsletter Subscription Information to send you our newsletter and updates about us.
We will use your Analytics Information to enhance and develop our Website
We will use the Analytics Information for development and enhancement of the Website. We will use the Analytics Information collected via our Website to improve the Website, and the services we offer to customers. We also use the Analytics Information to adapt the Website, their content, our services, and our email communications to users' preferences. Finally, we will use the Analytics Information to understand the market in which Doti operates in and for managerial reporting, business planning, expanding the reach of our service offerings and performing audience segmentation.
We will use your information to enforce this Policy and comply with applicable law and judicial orders.
We will use your information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce this Policy and take other actions otherwise permitted by law.
We will share your Information with third-parties in any event of change in our structure. If the operation of our Website is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share information only as required to enable the structural change in the operation of the business.
WHOM WE SHARE YOUR DATA WITH
We will not share your information with third parties, except in the events listed below or when you provide us your explicit and informed consent.
We will share your information with our service providers helping us operate the Website and our business
We will share your personal information with our service providers who assist us with the internal operations of our business. These companies are authorized to use your personal information in this context only as strictly necessary to provide these services to us and not for their own business purposes. We do not sell your personal information to third parties.
We will share your Information with competent authorities, if you abuse your right to use the Website, or violate any applicable law in connection with our business
If you have abused your rights to use the Website, or violated any applicable law, we may share your information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling of the violation or breach.
We will share your Information if we are legally required to do so
We will share information if we are required to disclose your information by a judicial, governmental, or regulatory authority.
We will share your Information with third-parties in any event of change in Doti’s structure
If the operation of the Website or the business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share your information only as required to enable the structural change in the operation of our business.
SECURITY AND DATA RETENTION
We retain your information for as long as we need it to operate the Website and our business, and thereafter as needed for record-keeping matters
We will retain your Information for the duration needed to support our ordinary business activities operating the Website. Thereafter, we will still retain your personal information as necessary to comply with our legal obligations, resolve disputes, establish, and defend legal claims and enforce our agreements.
We implement measures to secure your information
We implement measures such as SSL and TLS encryption to reduce the risks of damage, loss of information and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Websites will be immune from information security risks.
INTERNATIONAL DATA TRANSFERS
We will internationally transfer information in accordance with applicable data protection laws.
If we transfer your personal data for processing at locations outside your jurisdiction, we will abide by data transfer rules applicable to these situations.
ADDITIONAL INFORMATION FOR INDIVIDUALS IN THE EU OR UK
Doti is the data controller of the information described in this privacy policy
Here is the contact information of Doti as data controller of the information described in this privacy policy:
Hashmonaim 43ST, Tel-Aviv
Email: contact@doti.ai
Legal basis for processing your personal data.
The legal basis for processing Analytics Information is our legitimate interest in maintaining, developing and enhancing the Website.
The legal basis for processing your Inquiry Information for the purpose of responding to and handling your inquiry is our legitimate interests in responding to your inquiry.
The legal basis for processing your Newsletter Subscription Information is your express consent to receive newsletters from us.
The legal basis for processing your information for the purpose of handling instances of abusive use of the Platform is our legitimate interests in defending and enforcing against violations and breaches that are harmful to our business.
The legal basis for processing your information where we are legally required to share it, is our legitimate interests in complying with mandatory legal requirements imposed on us.
The legal basis for processing your information in the event of a change in our corporate structure is our legitimate interests in our business continuity.
You have certain rights to access, update or delete information, obtain a copy of your information, withdraw your consent and object or restrict certain data processing activities.
Right to Access your personal data that we process and receive a copy of it.
Right to Rectify inaccurate personal data we have concerning you and to have incomplete personal data completed.
Right to withdraw your consent to subscribe to our newsletter. If you withdraw your consent, we will no longer process the Newsletter Subscription Information to send your our newsletters.
Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.
Right to Object, based on your particular situation, to using your personal data on the basis of our legitimate interest, including processing your information for marketing communications. However, in cases other than processing your information for marketing communications, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, exercise of defense of legal claims. You may also object at any time to the use of your personal data for direct marketing purposes.
Right to Restrict the processing your personal data (except for storing it) if you contest the accuracy of your personal data, for a period enabling us to verify its accuracy; if you believe that the processing is unlawful and you oppose the erasure of the personal data and request instead to restrict its use; if we no longer need the personal data for the purposes outlined in this Policy, but you require them to establish, exercise or defense relating to legal claims, or if you object to processing, pending the verification whether our legitimate grounds for processing override yours.
Right to be Forgotten. Under certain circumstances, such as when you object to us processing your data and we have no compelling legitimate grounds to override your objection, you have the right to ask us to erase your personal data. However, we may still process your personal data if it is necessary to comply with a legal obligation we are subject to under laws in EU Member States or the UK or for the establishment, exercise or defense of legal claims.
If you wish to exercise any of these rights, contact us at contact@doti.ai
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you the information that you have asked for, we will explain the reason for this.
You have a right to submit a complaint to the relevant supervisory data protection authority.
Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the UK or EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, in particular in the Member
State of your residence, place of work or place of alleged infringement of the GDPR.
In the United Kingdom, this is the Information Commissioner’s Office (ICO)
Water Lane, Wycliffe House, Wilmslow - Cheshire SK9 5AF
Tel. 0303 123 1113.
Website: https://ico.org.uk/
For a list of national supervisory authorities in the member states of the European Economic Area and their contact information, click here: https://edpb.europa.eu/about-edpb/about-edpb/members_en
CHANGES TO THIS PRIVACY POLICY
If we change this Privacy Policy, we will make efforts to proactively notify you of such changes
From time to time, we may change this Policy. If we do so, we will make efforts to proactively notify you of such changes. In any event, the latest version of the Policy will always be accessible on the Website at www.doti.ai/privacy-policy.
Last Update: March 2024